Support / Professional Services
What is Telemedicine?
Telemedicine uses video cameras and monitors to connect you to specialists who are not located near you so that you do not need to travel to receive care. You will be able to see, hear and talk to your doctor or health care professional as if you were in the same room.
What happens during a Telemedicine consult?
A Telemedicine consult is similar to a regular visit to your doctor or health care professional, only you will see and hear them using a video monitor. If you would like a family member or friend to be with you during the consultation, feel free to bring them along.
Your local Telemedicine coordinator will explain to you what to expect and will ask for your consent to proceed with the consultation. They will usually stay with you in the room or will stay nearby if you prefer to be alone with your specialist.
The video connection with your specialist will be established and your consult will begin.
To assist with the examination, your specialist may ask your local Telemedicine coordinator to use a special camera to show close up views.
Clinical consultations are usually initiated by a primary care provider who wishes to refer a patient to a specialist, or by a specialist who wishes to use telemedicine for initial or follow up appointments.