Department of Family and Community Medicine and St. Michael’s Academic Family Health Team

Urgent Medical Care Services

Our Family Health Team is committed to supporting your health care needs.

During regular clinic hours, our Family Health Team is available to help you with urgent illnesses or injuries that require same-day assessment. Our regular clinic telephone hours are from 8:30 a.m. to 5 p.m. If you are not sure if your concern is urgent, please call anyways! We are happy to help determine the most efficient way for you to get care.

If you experience a serious life-threatening medical emergency, always go to your nearest emergency department or call 911.

What is NOT an urgent or same-day concern?

  • Prescription renewals: your pharmacy can fax a request to your provider or provide you with a bridging supply of non-narcotic medications
  • Forms: these should be dropped off in clinic for your regular provider to complete (please provide two weeks for completion)

After hours clinic locations for urgent care

If you have an urgent health concern outside of regular clinic hours (on evenings, nights or weekends) - we can help you! It is safer to be seen by your family health team at our after-hours clinics instead of another walk-in clinic because our team members can access your full medical history and quickly alert your regular provider that you were seen. As a patient of the St. Michael’s Hospital Academic Family Health team you can attend any of the after-hours clinics listed below regardless of where you receive your regular care!

Patients of any St. Michael’s Hospital Family Health Team clinic can visit any after-hours clinic without an appointment
5 - 8 p.m.
Please arrive by 7:30 p.m.
Health Centre at 80 Bond
80 Bond St., upper level
Tuesday 5 - 8 p.m.
Please arrive by 7:30 p.m.
St. Lawrence Health Centre
140 The Esplanade
Wednesday 5 - 8 p.m.
Please arrive by 7:30 p.m.
Health Centre at 410
410 Sherbourne, 4th floor
Thursday 5 - 8 p.m.
Please arrive by 7:30 p.m.
St. James Town Health Centre
410 Sherbourne, main floor
Friday No evening clinic. Please call your home clinic to connect with the doctor on call.
Saturday 9 a.m. - noon and 1- 4 p.m.
Please arrive by 3:30 p.m.
St. James Town Health Centre
410 Sherbourne, main floor
noon - 4 p.m.
Please arrive by 3:30 p.m.
Sumac Creek Health Centre
73 Regent Park Blvd. 3rd floor

Doctor on-call phone service informationDoctor on-call phone service

Need to speak with a doctor after-hours or on weekends?

We provide 24 hours/day access!

Call any of the clinic numbers above and follow the prompt for “after hours” or “urgent care” outside of regular clinic hours. During the clinic hours listed above your call will be routed to the reception desk of the after-hours clinic. If the after-hours clinic is finished, your call will be transferred to the Locating Department at St. Michael’s Hospital at which point you should:

  • Request to speak to the family doctor on call
  • Provide your name, clinic, doctor and phone number
  • Stay off the phone and you will get a call back in 15 minutes from the doctor on call.