Our Partners

Our Residents’ Health Services Panel

FAQ about the panel


What is the Residents’ Health Services Panel?

The Residents’ Health Services Panel is a group of 28 residents who have been randomly selected to represent their community. Over the course of eight meetings, they will learn about health care in central-east Toronto, discuss key issues, and provide advice to St. Michael's about how to improve health services in the area.


Why was the Residents’ Health Services Panel created?

St. Michael’s Hospital has been working with local partners to improve health care services in central-east Toronto. Hospitals like St. Michael’s have an important role to play helping to improve the health care local residents receive at home and in the community; they also play an important role improving the co-ordination of health care. These improvements could include, for example, making it easier to access specialists and medical tests outside of hospital. The result for local residents could be shorter wait times for service or easier transitions from one health-care provider to another.

St. Michael’s recruited local area residents to help identify the most important gaps in local health services, and recommend ways we can address them. The Residents’ Health Services Panel is an important part of our public engagement plan to ensure that the priorities of local residents are heard.


How were the 28 members selected?

Panel members were selected through a civic lottery. Fourteen thousand five hundred invitations were mailed out to addresses randomly selected by Canada Post. The panel organizing team also reached out to health and social service providers in the area to share the invitation letter. The invitation letter asked members of the community to volunteer to attend eight meetings over the course of the year to represent their community on the Residents' Health Services Panel.

From the people who volunteered to participate on the panel, 28 names were randomly selected in a blind draw. To ensure the panel represented the diversity of central-east Toronto, the draw was guided by four criteria: self-identified gender parity; age profile of the community; population estimates of residents who are a visible minority; and population estimates of renters, owners and those in supported housing. One place on the panel was reserved for self-identified Aboriginal volunteer.

Health-care providers and employees of organizations that provide or oversee health care were ineligible to serve as members.


How frequently does the panel meet?

The panel will meet for eight sessions throughout 2016. Sessions are held on weeknights or weekends in order to accommodate panelists’ schedules.