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CAPs Add Value

Patient care, Research and Education

CAPs support staff at St. Michael's to think about, and be leaders in inner-city health in all aspects of their work. CAPs help to support partnerships, integrate programs, improve facilities and develop patient protocols. They also provide input to research and education at the hospital.

Here are some highlights:

Patient care-access to health services

  • My Baby and Me. A portable health record and education tool for pregnant, homeless youth.
  • Quality dental care for people living on low-income. With Toronto Public Health and other community organizations, CAPs successfully lobbied the provincial government to fund community-based dental care services for people living on low-incomes.
  • Mobile Crisis Intervention Team (MCIT). A unique partnership that provides crisis intervention services in the community in response to 911 calls involving individuals experiencing a mental health crisis.
  • Patient-responsive Facilities. CAPs have advised the Hospital on community-responsive design of patient facilities, including consulting on design of the mental health floor, neonatal and obstetrics floors, clinic waiting areas in the clinics.


  • Café Scientifique. Hosted by community agencies that are members of the CAPs, these discussions bring together researchers and members of the public for conversations about new and exciting research at the Centre for Research on Inner-City Health.
  • Homeless Balanced Scorecard. A snapshot of how homeless and under-housed clients experience and access hospital care. This scorecard is compared with those of the general patient population.


  • Education through film. CAPs collaborated with the National Film Board of Canada and the St. Michael's Hospital Outreach Crisis Team to develop a documentary film called The Interventionists. CAPs gave advice on how to turn the film into teaching segments for health care providers. Watch an excerpt from the NFB award-winning documentary, The Interventionists.
  • Best practice guidelines on women abuse, postpartum depression and breastfeeding. The Registered Nurses Association of Ontario has selected St. Michael's for a three-year Best Practice Spotlight project to implement a number of guidelines across the hospital. CAPs will provide input on practice guidelines across the hospital.