Student Services

Frequently Asked Questions


How do I arrange a clinical placement, rotation or elective at St. Michael’s?

Please see information for your type of student Health Disciplines, Nursing, Undergraduate Medicine or Postgraduate Medicine for details specific to you.

Can I get a lab coat/scrubs?

Lab coats and scrubs are available to all St. Michael’s students. There is a $15 deposit for lab coats and a $30 deposit for scrubs that must be paid at the Cashier’s Office located on the first floor of the Donnelly wing off of Queen St.

Do I get a locker?

Lockers are available depending on student type. Please speak with your education coordinator when you register with our office and they can direct you appropriately. You will need to supply your own lock.

Where do I go to get a St. Michael’s pager?

Pagers for medical residents, clinical fellows and medical students are issued at the Student Centre. There is a $50 deposit required to be paid at the Cashier’s Office located on the first floor of the Donnelly wing off of Queen St. prior to picking up your pager from the Student Centre. This deposit is refunded when the pager is returned within 30 days of the end of your rotation. Please call Locating at ext. 5431 and inform them of your pager number. Batteries can be obtained from the Student Centre or the IT department (Room 4-007, Shuter wing).

Where can I drop off my pager after hours?

Pagers can be dropped off after hours at the hospital's locating department, (Room 4-007, Shuter wing). They are open 24 hours a day, seven days a week. Pagers can also be returned via mail. For more information on mailing your pager please contact us at studentcentre@smh.ca.

How do I get a St. Michael’s email address?

While doing a rotation or clinical placement at St. Michael’s, an internal email account is created as part of your registration. When you register in person on your first day your login and password will be provided to you.

Please note that first and second year medical students, medical electives students and observers are not given email accounts. For more info contact us.

Is there somewhere I can park my bicycle?

There is a bike locker located near the Bond St entrance, all students are given ID card access to the area.

I drive, is there parking?

St. Michael's offers public parking in a convenient location across from the hospital. The lot is open 24 hours, seven days a week, offering competitive rates compared to other lots in the neighbourhood.

The entrance is located on Victoria St. on the western side of the Li Ka Shing Knowledge Institute (the Keenan Research Centre). Parking inquiries should go to the lot manager James Parr at 416-369-1801 ext. 241.

Is there a library for students? Where can I get a copy card?

The Scotiabank Health Sciences Library provides value-added health information to staff, students and patients to assist in patient care, education, and research. Students and trainees must wear their St. Michael’s identification badge to access services such as training on the use of our research databases (upon request). Copy cards for medical students and residents are available at the front desk inside the library books and journals cannot be signed out.

I have completed my rotation/placement. What should I do now?

Students and trainees should report to the Student Centre to:

  • complete the online Student Engagement Survey
  • return ID badges and access cards
  • return pagers for deposit refund
  • return lab coat and/or scrubs

To obtain a refund for hospital lab coats and scrubs, return them to B2 of the Cardinal Carter wing then go to the Cashier’s office on the first floor of the Cardinal Carter wing. To obtain your refund for your pager, return your pager, within 30 days of the end of you placement, to the Student Centre. You will then be issued a refund from the Cashier’s Office.

Where is the Human Resources department located?

Human Resources is located on the second floor of the Bond Wing. The department is open Monday to Friday, 8:30 a.m. to 4:30 p.m. and can be reached at 416-864-5050.

What is an affiliation agreement?

An affiliation agreement is a formal agreement made between St. Michael's and an academic institution that allows students from that organization to come to St. Michael's for clinical placements or internships. Affiliation agreements must be in place for a student placement to occur. This process can take three to six months from start to finish.

How do I know if my school has an academic affiliation agreement in place?

Contact your college or university coordinator to see if your academic institution has an affiliation agreement with us.

I'm having trouble logging into applications at the hospital, what do I do?

Please contact the helpdesk at extension 5751 for assistance. The majority of login issues are related to verifying your personal credentials on the hospital's network. Please type the word "Maple" in the internet address bar on any PC in the hospital and press "ENTER" on your keyboard. Enter your username and password when prompted under the Login section.