Working Here

Doing business with St. Michael’s

As a public organization, St. Michael’s is accountable for its procurement decisions. All vendor and supplier relationships are managed through the hospital’s Procurement Services Department.

As per the Supplier Representatives and Interactions with Pharmaceutical Representatives Policies, all third-party suppliers must follow the steps below before coming to the hospital. These are in place to ensure our patients’ privacy, security and confidentiality are protected.

Step 1: Contact the Procurement Services Department at suppliersinfo@smh.ca to register with the hospital.

Step 2: Complete the vendor identification badge request form and submit it along with the receipt from the cash office to suppliersinfo@smh.ca. Once you are in the barcode system, you will be notified when you can pick up your badge from the service desk on the 4th floor of the Shuter Wing.

Step 3: Book a meeting with the staff member or physician you would like to speak with before coming to the hospital.

Step 4: Do not bring any product samples to the hospital, unless approved by the Procurement Services Department.

Step 5: Do not bring any sample medications to the hospital. (You can bring sample medications to our outpatient clinics, but only if you’ve booked a meeting with a staff member or physician before you arrive, and he or she requests a sample)

Step 6: Remain outside patient care areas.

Step 7: Maintain ongoing contact with the Procurement Services staff responsible for the procurement of your company’s products and contact them to discuss commercial opportunities.

To learn more about St. Michael’s Supplier Representatives Policy, review the FAQs.

To learn more about the Interactions with Pharmaceutical Representatives Policy, review the FAQs.